Privacy Policy
Last updated: March 23, 2026
Resilient Heart Therapy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact information you provide when you call, text, email, or submit a form (name, phone number, email address)
- Health-related information you share during consultations or therapy sessions, protected under HIPAA
- Usage data collected automatically when you visit our website, including IP address, browser type, pages viewed, and referring URL
- Cookies and tracking technologies as described in our Cookie Policy
How We Use Your Information
- To provide therapy services and schedule appointments
- To verify insurance benefits
- To communicate with you about your care
- To improve our website and services
- To comply with legal and regulatory requirements
HIPAA Compliance
All protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your therapy records and health information are confidential and will not be shared without your written consent, except as required by law.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
- Insurance companies for billing purposes (with your consent)
- Third-party service providers who assist in operating our website (e.g., hosting, analytics)
- Law enforcement or regulatory agencies when required by law
Data Security
We use industry-standard security measures to protect your information, including encrypted communications, secure video platforms for telehealth sessions, and access controls for electronic health records.
Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to inaccurate information
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of marketing communications
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request its deletion.
Third-Party Links
Our website may contain links to third-party websites (e.g., Zocdoc). We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Resilient Heart Therapy
Email: info@resilienthearttherapy.com
Phone/Text: (323) 641-4535